KeBan Support
Need help with the product, your account, or have feedback? We reply within one business day.
Contact us
Reach us through the channels below so we can guide you with clear next steps.
- 📧 Email: [email protected]
- 🕘 Hours: Monday–Friday 10:00–18:00 (GMT+8)
Community & resources
Follow @keban.app for product updates, office hours, and lesson design tips.
Frequently asked questions
How do I join the beta?
Send in-app feedback or email us with your Apple ID and we will issue a TestFlight invite.
What if OCR cannot read my syllabus?
Retake the photo with better lighting or build the outline manually; email us a sample if it still fails.
Can I manage multiple students?
Yes. Each student gets a dedicated Study Plan so schedules and notifications stay isolated.
Last updated: 2025/12/1